SCHEDULE

2 Days of
Insights

April 26-27, 2021

Vancouver Convention Centre East Building

SCHEDULE

2 Days of
Insights

April 26-27, 2021

Vancouver Convention Centre East Building

SCHEDULE

2 Days of
Insights

April 26-27, 2021

Vancouver Convention Centre East Building

8:30 – 12:45

Industry Tour

Meet at Fairmont Waterfront Hotel; End at Vancouver Convention Centre East (Retail Full Delegates only. Limited seats available.)

**ONLY for Full Delegate Retailers

Starting – Fairmount Waterfront Hotel

Fresh St. Market – Vancouver House (1480 Howe St)

Meinhardt Foods – 3002 Granville St

Save-on-Foods – 6455 West Blvd

Bosa Foods – 562 Victoria Dr

Returning – Fairmont Waterfront Hotel

17:30 – 19:00

Opening Reception – All Welcome

Steamworks Brew Pub 375 Water St.
(across from Waterfront Station at the foot of Gastown)

[CEO/C-SUITE Track] *Pre-registration required

7:00 – 7:45

Breakfast

2nd Floor East Meeting Rooms 1-3
Vancouver Convention Centre East Building

7:45 – 8:15

Member & Policy Update

East Meeting Rooms 1-3
Vancouver Convention Centre East Building

*Morning Conference & Workshop Sessions

8:15 – 9:00

Keynote – Formats and Store Design

What’s driving retail innovation? Neil Stern, Sr. Partner, McMillanDoolittle

East Meeting Rooms 1-3
Vancouver Convention Centre East Building

When looking at retail across the globe, there are clear indicators that the industry is changing at an accelerated pace. We’ll look at the macro trends impacting the retail industry, from demographic and societal changes to the role of technology and the growth of e-commerce. We then provide examples of a wide range of innovative grocery concepts with a focus on examples from small to mid-sized chains that demonstrate what the future of retail will look like. The examples provide a practical roadmap to what it will take to win at retail in the future. Presented by Neil Stern, McMillanDoolittle.

9:00 – 9:10

Coffee Break

East Meeting Rooms 1-3
Vancouver Convention Centre East Building

9:15 – 10:00

Concurrent Workshops

Customer experience

Engineering a winner customer experience. Neil Stern, Sr. Partner, McMillanDoolittle

East Meeting Room 17
Vancouver Convention Centre East Building

HR/Staffing

Solutions to the labour shortage in our sector. Trish Kelly, Sr. Accessibility Consultant, The Presidents Group

East Meeting Room 18
Vancouver Convention Centre East Building

Interac / Payments

Important updates on the payment industry, presented by Mark O’Connell, President & CEO, Interac Corp.

East Meeting Room 19
Vancouver Convention Centre East Building

BC is facing a labour shortage with close to 1 million expected job openings by the year 2025. The grocery and retail industries already feel the strain. Finding and keeping talent is something that every manager wrestles with. However, some retailers, including Buy-Low Foods, London Drugs and smaller retailers, are securing talent by adopting more inclusive and accessible employment practices. Presented by Trish Kelly, The Presidents Group

Mark O’Connell is President and CEO of Interac Corp. In his role, he oversees the operation of one of Canada’s leading payments brands, which is chosen an average of 16 million times daily to pay and exchange money.

Mark is responsible for a suite of trusted payment products including Interac Debit and Interac Flash, Interac e-Transfer (a leading real-time money movement innovation that has grown by 50% year-over-year) and digital technology, such as the Interac Token Service Provider and mobile payment and in-app solutions including Interac Debit on Apple Pay, Android Pay, Samsung Pay and mobile Interac Flash.

10:00 – 10:45

Workshops repeated

East Meeting Rooms 17, 18, 19
Vancouver Convention Centre East Building

11:00 – 16:30

Trade Show Exhibition

East – Halls B & C
Vancouver Convention Centre East Building

13:00 – 13:30

Education Session

Competing as an Independent – From highlighting local to using your social media channels with Neil Stern, Sr. Partner, McMillan Doolittle

Insights & Innovations Trade Floor Stage

14:00 – 14:30

Cheese Pairing Session

Join Saputo’s cheese expert and discover new flavours to cross merchandise and grow your in-store sales. (max 30)

Insights & Innovations Trade Floor Stage

Networking Events

16:15 – 17:00

All Welcome | Free Beverages

Trade Floor Mix N’ Mingle

Federated Insurance Insights & Innovations Trade Floor Stage

18:30 – 19:00

*Pre-registration required

Reception

3rd Floor Summit Room
Vancouver Convention Centre WEST Building

19:00 – 21:00

*Pre-registration required

Dinner & Entertainment

Magician BILL COOK

3rd Floor Summit Room
Vancouver Convention Centre WEST Building

[Store Manager Track] *Pre-registration required

7:00 – 7:30

Breakfast

2nd Floor East Meeting Rooms 1-3
Vancouver Convention Centre East Building

7:30 – 8:15

Session – Global food and drink trends 2030

Three trends that will shape global food, drink, and foodservice markets over the next 10 years. Presented by Joel Gregoire, Mintel assoc. dir. Food & drink

East Meeting Rooms 1-3
Vancouver Convention Centre East Building

Joel Gregoire serves as Associate Director – Food and Drink at Mintel, specializing in the Canadian food and drink industry. Joel has over 18 years of experience working in market research, 15 of which focused on what matters to Canadians in terms of how they eat and drink. Before joining Mintel, Joel worked at OMD, Loblaw Companies Ltd, where he generated insights for the company’s private label brands, including President’s Choice, and The NPD Group, where he tracked consumer eating patterns and presented the analysis to top tier clients. Joel heads up Mintel’s Food and Drink team in Canada, and has personally authored over 50 reports on various topics related to food and drink during his tenure. Joel also contributes to various publications. Despite Joel’s expertise in understanding what Canadians eat, he’s still trying to figure out what to feed his kids for dinner. You can follow Joel on Twitter at @JoelDGregoire.

*Morning Conference & Workshop Sessions

8:15 – 9:00

Keynote – Relentless adaption

How great companies are really innovating to win. Amber Mac, Digital Maverick, Entrepreneur

East Meeting Rooms 1-3
Vancouver Convention Centre East Building

We obsess over innovation. But innovation is overrated. If you look at the smart companies that are prized for “innovation,” you see that they are actually masters of “adaptation”—of knowing when to adjust, when to speed up, and when to capitalize. It’s not about being first; it’s about being flexible. In this thrilling new talk, Amber Mac looks to leading organizations, many of which she covers for Fast Company, to explore the practice of relentless adaptation. Is your company taking advantage of disruptive new technologies, or simply being disrupted by them? Presented By Amber Mac

9:00 – 9:10

Coffee Break

East Meeting Rooms 1-3
Vancouver Convention Centre East Building

9:15 – 10:00

Concurrent Workshops

Retail Insights

Path to Purchase Institute provides insights into leading grocery trends

East Meeting Room 17
Vancouver Convention Centre East Building

HR

A Gen Z playbook: 4 Steps to a new digital strategy to reach the next generation. Amber Mac, Digital Maverick, Entrepreneur

East Meeting Room 18
Vancouver Convention Centre East Building

Payments

What are the top 5 actionable things your loyalty program should be doing; and things you can do if you don’t have a program. Presented by Rob Shields, loyalty expert, co-founder of Paymi

East Meeting Room 19
Vancouver Convention Centre East Building

While we’ve obsessed about millennials for almost a decade, it’s time to shift focus to the next generation. Generation Z (people born between 1995 and 2010) is an economic powerhouse that represents a quarter of our population—and is growing. They buy differently, engage differently, connect differently, and think differently. In this talk, Amber Mac explains how to break down your digital strategy into four simple steps to reach this next audience: Rethink Mission, Rethink Work, Rethink Platform, and Rethink Communication. Presented by Amber Mac

Loyalty programs reimagined: What’s are the top 5 actionable things your loyalty program should be doing; and top 5 things you can do if you do not have a program. Presented by Rob Shields, loyalty expert, co-founder of Paymi

10:00 – 10:45

Workshops repeated

East Meeting Rooms 17, 18, 19
Vancouver Convention Centre East Building

11:00 – 16:00

Trade Show Exhibition

East – Halls B & C
Vancouver Convention Centre East Building

13:00 – 13:30

Education Session

Hear about some cost-effective green alternatives to single-use plastics out on the market with Jerry Gao, Leaf Environmental.

Insights & Innovations Trade Floor Stage

Loyalty programs reimagined: What’s are the top 5 actionable things your loyalty program should be doing; and top 5 things you can do if you do not have a program. Presented by Rob Shields, loyalty expert, co-founder of Paymi

14:00 – 14:30

Education Sampling Session

(Max 30)

Insights & Innovations Trade Floor Stage

Lead Media Sponsor

Our Partners

FOR

Exhibitors

Exhibitor Manual
Get all the forms ready.

Floor Plan
See where your booth is located.

New Product Showcase
Have your product showcase in the New Product Showcase

Sponsors
Partner with us and promote your brand with GSF.

Retailer Connect
Opportunity to meet with a retailer one on one

FOR

Attendees

Schedule
Our schedule is packed with workshops and conferences.

Speakers
See who is speaking at GSF 2021.

New Product Showcase
Have your product showcase in the New Product Showcase

Conferences & Workshops
Get Full Delicate Pass and get unlimited access to both the morning conference and workshop program both days.

Hotel & Travel
Travel with our promote codes and save more with it.

FOR

Exhibitors

Exhibitor Manual
Get all the forms ready.

Floor Plan
See where your booth is located.

New Product Showcase
Have your product showcase in the New Product Showcase

Sponsors
Partner with us and promote your brand with GSF.

Retailer Connect
Opportunity to meet with a retailer one on one

FOR

Attendees

Schedule
Our schedule is packed with workshops and conferences.

Speakers
See who is speaking at GSF 2020.

New Product Showcase
Have your product showcase in the New Product Showcase

Conferences & Workshops
Get Full Delicate Pass and get unlimited access to both the morning conference and workshop program both days.

Hotel & Travel
Travel with our promote codes and save more with it.

FOR

Exhibitors

Exhibitor Manual
Get all the forms ready.

Floor Plan
See where your booth is located.

New Product Showcase
Have your product showcase in the New Product Showcase

Sponsors
Partner with us and promote your brand with GSF.

Retailer Connect
Opportunity to meet with a retailer one on one

FOR

Attendees

Schedule
Our schedule is packed with workshops and conferences.

Speakers
See who is speaking at GSF 2020.

New Product Showcase
Have your product showcase in the New Product Showcase

Conferences & Workshops
Get Full Delicate Pass and get unlimited access to both the morning conference and workshop program both days.

Hotel & Travel
Travel with our promote codes and save more with it.

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GSF 2020 Postponement Announcement

Dear Attendees, Exhibitors,

We are beyond disappointed to announce that for the first time in more than 32 years we will not have a Grocery & Specialty Food West event in Vancouver this spring. Due to circumstances beyond our control, the show will have to be postponed until April 26th and 27th 2021.

The Canadian Federation of Independent Grocers (CFIG) holds our participating Exhibitors, partners, attendees and staff in the highest regard and have no intention of taking any risk where this COVID-19 pandemic is concerned. Your well-being and safety is paramount to us. Although the BC Government’s directive banning all gatherings of 50 people or more was ultimately the deciding factor, we at CFIG consider people and community to be the pulse of all that we are and we have no doubt we will successfully move forward together at the right time.

GSF 2020 was poised to be our greatest version of this event ever. Please accept our apologies for any inconvenience. We thank you for your support this year and we hope to continue having your support as we look to what will be a bigger and better version of GSF in 2021.

The outpouring of interest from our supplier community as well as our retailers has been unprecedented this year and all indications point towards a monumental event in 2021. We really appreciate your support during these times and look forward to working with you. Just let us know how we can help as we move forward towards GSF-West 2021.

CFIG Official Statement to Members
CFIG Official Statement to Members